Questions about working with us

Five answers about getting started, being chased and who picks up the phone.

Where are you, and does it matter?

Global, and it makes no difference

Registered in England and Wales, with everything done remotely. Where you are makes no difference to how quickly we answer.

What happens when I get in touch?

An answer, usually the same week

You describe the problem in your own words, and the person who would do the work reads it.

Will I be chased if I say no?

No

You get the quote and you decide. No is a complete answer.

Who do I talk to when something is wrong?

The person who built it

There is no ticket queue, and a live system that has stopped jumps everything else.

Can you build my idea with me?

Yes, as partners

We bring the software, website, hosting and maintenance.

Other topics

Still wondering something?

Ask it in plain words. There is no wrong question.

Tell us what you need

What happens next

  1. 1You describe the problem in your own words.
  2. 2You get a fixed quote in writing, with a completion date.
  3. 3You see it built, then it goes live. Your data stays yours.